Last Updated: September 2026

Pecos Western respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use the Pecos Western website, place an order, contact us, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information.

Information You Provide to Us

When you place an order, create an account, contact us, subscribe to marketing communications, or otherwise interact with us, you may provide information such as:

Full name
Email address
Phone number
Billing address
Shipping address
Order information
Payment-related information
Account information
Customer service communications
Information you voluntarily provide to us

We do not need or intentionally collect sensitive personal information unless it is necessary for a specific service and permitted by applicable law.

2. Payment Information

When you make a purchase, payment information may be processed by third-party payment providers.

Depending on the payment method you choose, your payment information may be collected and processed directly by the applicable payment provider.

We generally do not store complete payment card numbers on our own servers.

Payment providers may process your information according to their own privacy policies and terms.

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically.

This may include:

IP address
Browser type
Device type
Operating system
General location information
Referring website
Pages viewed
Products viewed
Time spent on pages
Website interactions
Date and time of visits
Other technical or usage information

This information may be collected through cookies, pixels, web beacons, analytics tools, and similar technologies.

4. How We Use Your Information

We may use personal information for purposes including:

Processing and fulfilling orders
Providing products and services
Processing payments
Shipping and delivering orders
Providing customer support
Communicating with you about your orders
Responding to inquiries
Managing customer accounts
Detecting and preventing fraud
Protecting the security of our website
Improving our website and services
Understanding how customers use our website
Analyzing website performance
Personalizing your shopping experience
Sending marketing communications where permitted
Providing relevant advertising and promotional content
Complying with legal obligations
Enforcing our terms and policies

We only use personal information for legitimate business purposes and as otherwise permitted by applicable law.

5. Cookies and Similar Technologies

Pecos Western may use cookies and similar technologies to operate, secure, analyze, and improve our website.

Cookies may help us:

Keep your shopping cart functioning
Remember preferences
Understand website traffic
Measure website performance
Improve website functionality
Provide relevant advertising
Understand marketing campaign performance

Some cookies are essential for the website to function properly, while others may be used for analytics, personalization, or advertising.

Depending on your location, you may have the ability to manage or decline certain non-essential cookies through our cookie settings or your browser settings.

Please note that disabling certain cookies may affect the functionality of our website.

6. Shopify

Our online store is powered by Shopify.

Shopify may process personal information in connection with providing the ecommerce platform, payment-related services, security, analytics, and other services necessary to operate our store.

Your information may therefore be processed by Shopify in accordance with its applicable privacy practices.

For more information, please review Shopify's privacy documentation.

7. Service Providers

We may share personal information with trusted third-party service providers when reasonably necessary to operate our business.

These service providers may include:

Ecommerce and website service providers
Payment processors
Shipping and logistics providers
Order fulfillment providers
Customer support providers
Email and marketing service providers
Analytics providers
Advertising and marketing partners
Fraud prevention and security providers
Information technology providers

These providers may only receive information reasonably necessary to perform services on our behalf, subject to applicable contractual and legal requirements.

8. Marketing Communications

If you choose to subscribe to marketing communications, we may use your email address or other contact information to send you:

New product announcements
Promotions
Special offers
Brand updates
Other marketing communications

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending transactional communications, such as order confirmations, shipping updates, or customer service messages.

9. Advertising and Analytics

We may use analytics and advertising technologies to understand how visitors interact with our website and to measure the effectiveness of our marketing.

These technologies may allow us or our service providers to collect information about:

Website visits
Products viewed
Purchases
Advertising interactions
Device and browser information
Approximate location
Website activity

Depending on your location and applicable law, you may have rights to opt out of certain targeted advertising or similar processing.

Where required by law, we will provide appropriate consent or opt-out mechanisms.

10. How We Share Personal Information

We do not sell your personal information in the traditional sense of selling customer databases for money.

However, certain privacy laws may define activities such as targeted advertising, cross-context behavioral advertising, or sharing information with advertising partners as a “sale” or “sharing” of personal information.

Where such laws apply, we will provide the rights and choices required by applicable law.

We may disclose personal information when reasonably necessary to:

Process and fulfill orders
Provide requested services
Process payments
Deliver products
Provide customer support
Operate our website
Analyze website performance
Prevent fraud
Provide advertising and marketing services
Comply with legal obligations
Respond to lawful requests
Protect our rights, property, or safety

11. International Data Transfers

Because Pecos Western operates internationally and serves customers around the world, your personal information may be processed or stored in countries other than the country where you live.

These countries may have privacy laws that differ from those in your jurisdiction.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

12. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

The right to access your personal information
The right to request correction of inaccurate information
The right to request deletion of personal information
The right to request restriction of certain processing
The right to object to certain processing
The right to receive a copy of certain personal information
The right to withdraw consent where processing is based on consent
The right to opt out of certain marketing or targeted advertising
The right to appeal certain privacy decisions, where applicable

These rights are subject to applicable legal limitations and exceptions.

13. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws.

Depending on the circumstances, these may include rights to:

Know what personal information we collect and how it is used
Request access to personal information
Request deletion of personal information
Request correction of inaccurate personal information
Opt out of certain sales or sharing of personal information
Limit certain uses of sensitive personal information where applicable
Not receive discriminatory treatment for exercising applicable privacy rights

If you wish to exercise a California privacy right, please contact us using the information below.

We may need to verify your identity before completing certain requests.

14. European Economic Area, United Kingdom, and Other Jurisdictions

If you are located in the European Economic Area, United Kingdom, or another jurisdiction that provides additional privacy protections, you may have additional rights under applicable privacy laws.

Where applicable, we may process your personal information based on legal grounds such as:

Performance of a contract
Compliance with legal obligations
Legitimate interests
Consent
Protection of legal rights and security

Where processing is based on consent, you may withdraw your consent at any time, subject to applicable law.

You may also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

15. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our products and services
Complete transactions
Maintain business and transaction records
Provide customer support
Prevent fraud
Resolve disputes
Comply with legal, accounting, and regulatory obligations
Enforce our agreements

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

16. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

17. Children's Privacy

Our website is not intended for children who are not legally permitted to use online shopping services under applicable law.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

18. Third-Party Websites

Our website may contain links to third-party websites, applications, social media platforms, or services.

We are not responsible for the privacy practices or content of third parties.

We encourage you to review the privacy policies of any third-party websites or services you access.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

20. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

Pecos Western
Email: support@pecoswestern.com

Please include sufficient information for us to understand and respond to your request.